Amrit Sandhanam Ayurved Pramarsh Kendra
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Cancellation & Refund Policy

Effective Date: 17 August 2026

At Amrit Sandhanam Ayurved Pramarsh Kendra, we aim to provide a convenient and transparent online consultation booking experience.

1. Consultation Booking Fee

The online consultation booking amount is ₹511.80, consisting of Consultation Fee ₹500.00 and Platform/Payment Fee ₹11.80.

2. Consultation Fee

The ₹500 consultation fee is non-refundable once payment has been successfully processed and the consultation booking confirmed. Out of the consultation fee, ₹300 may be adjusted against eligible medicine purchases after consultation, according to the applicable consultation-centre policy. The ₹300 adjustment is not a cash refund and cannot be transferred.

3. Cancellation by Patient

Patients should carefully select the consultation centre, camp date and consultation window before payment. Once payment is processed and a Booking ID and Token Number are generated, cancellation generally does not qualify for a refund of the consultation fee.

4. Rescheduling

If a patient cannot attend the selected window, they should contact Booking Help as early as possible. Rescheduling is subject to availability and approval and is not guaranteed.

5. Failure to Attend

Failure to attend does not automatically make the booking eligible for a refund.

6. Cancellation by Amrit Sandhanam

If Amrit Sandhanam cancels a consultation camp or cannot provide the booked consultation due to circumstances attributable to the consultation centre, an alternative date/slot or a refund, where applicable, may be offered. Approved refunds are processed to the original payment method.

7. Payment Failure or Technical Issue

If a bank account is debited but the booking is not successfully confirmed, the transaction will be verified. Please provide your registered mobile number, Payment ID, transaction date and amount paid.

8. Duplicate Payment

A verified duplicate payment may be refunded after verification, normally to the original payment method.

9. Refund Processing

Where a refund is approved, it is initiated through the applicable payment-processing system. The time for the refund to appear may depend on the bank and payment method.

10. Payment Gateway Charges

Payment gateway/platform charges may be treated separately from the consultation fee. Refund decisions are made according to the applicable transaction and business policy.

11. Cancellation / Refund Contact

Please keep your Booking ID, Registered Mobile Number and Payment ID available.

12. Policy Changes

Amrit Sandhanam reserves the right to modify this policy when necessary. Updated policies will be published on this website.

13. Acceptance

By making an online consultation booking and completing payment, the customer confirms that they have read and accepted the applicable Terms & Conditions and Cancellation & Refund Policy.